Some of my sketches while brainstorming to develop concept and branding
UX Design, UI Design, UX Research
Jan 2021 - Apr 2021
UX Researcher, UX/UI Designer
Pen & paper, Miro, Figma
Concept & Branding
Generated the idea and created the brand identity.
Research & Design
Conducted user interviews, led a design sprint, created site map, wireframes and co-designed the high-fi prototype, performed usability tests and iterations.
This was a startup concept that I contributed to it as a UX/UI designer in a team of 3.
The idea raised from the potential for improvement we could see in wedding business. I tried to provide new ideas on how to introduce sustainable approaches through an intuitive UX/UI design.
A wedding gown is usually a one-time wear and considering the materials, workforce and expenses associated with it, it is deemed to be an unsustainable product.
There is a need for an easy, straightforward and persuasive after-sale service for those who don't want to keep their wedding gowns. Yes to the planet aims to address that gap.
The business purpose of the company is to provide environmentally conscious options for customers by introducing circular fashion in their wedding gowns and extending the dress lifespan by reusing it multiple times.
Creating viable business objectives based on users' needs
Raising users’ delight to advocate the service.
Ensure consistency and clarity through the overall design
At this stage, I gathered all the user research and interview findings in a form of an affinity diagram. This led to establish familiarity with users’ pain points and needs, also it helped to generate some solutions.
Based on the interviews and research, I set up two personas.
The primary persona is the one whose core motivation is the strong belief in environmentally conscious choices. She is the representative of those customers who are willing to pay for a sustainably-made new wedding wear.
The secondary persona has financial as well as environmental concerns and is the representation of the costumers who prefer a consciously-made second hand wedding cloth.
In order to construct a foundation for Yes to the Planet, I had to see what the prominent sustainable wedding dress websites were already doing and what user goals they were not reaching. I evaluated several vital features based on user research and identified which ones YTTP could capitalize on to have an advantage over its competitors.
I found that even among the most sustainably recognized brands, the power of resale and rental are underestimated. The focus is on the green production rather than after-sale.
More Competitive Analysis
Here, I gathered some screens with explanation on what are similarities, weaknesses and uniqueness to the competitors that help them innovate/thrive/survive.
It was time for raising some pessimistic questions with “Can We…”. The focus was on biggest challenges ahead in trying to reach our long-term goals.
How Might We...?
After which, we shifted from looking at problems to opportunities in order to produce some optimistic questions with “How Might We…”
I took our “how might We’s” and placed them into our customer map. We looked at each how might we and figured out where each one should fit within the customer map. This activity helped us understand the main pieces of the happy path flow to create the wireframes in the upcoming stages.
Minimum Viable Product
Creating an MVP helped us to narrow down what we could execute.
I conducted 5 closed card sorting sessions with 5 different participants to form the site map based on the users’ mental models.
Low-fi wireframes used to help map out the base of the interface, its screens and basic information architecture.
We used a collage of images for gathering inspiration, sketching out, and communicating the feelings we wanted to evoke.
The color values and typography chosen for the website express that the website is about sustainability, simplicity, purity and nature.
I asked 8 different participants to run through our prototype in order to gather some feedback to use for our next design iteration.
Users pointed out some serious flaws that override smooth flow and friction-free checkout.
As a UX/UI designer working in a team, I noticed the importance of regular discussions and sharing feedbacks to keep the whole team on the same page and push the project forward.
As a UX researcher, I learned to always incorporate the crucial role of marketing and business from the very beginning of the process.
I consider YTTP a work in progress. What I have done so far is to make online shopping and resell process smooth and intuitive to our primary user.
However, the implementation of the rental process and some of the features that we have defined during the first stages are yet to be worked on.